MAGNET INFORMATION

The 20 mil (.020″) magnet is typically used for indoor applications, the 30 mil (.030″) magnet is stronger and used for outdoor applications such as vehicle magnets and the 60 mil (.060″) and 120 mil (.120″) magnets are the strongest magnet strengths we offer and can be used for a variety of applications including industrial applications.

One mil is .001″. Standard copy paper is approximately 4 mil in thickness and the 20 mil magnet would be about the thickness of 5 sheets of paper.

The mil thickness tolerance is +/- 2 mil. Magnet product defects are less than 1%.

The sheet tolerance is +/-  .020″ on the length and width. The roll tolerance is +/-  .020″ on the width and +/- .5′ on the length.

Inkjet printable magnet will work in most inkjet printers regardless of make or model. Magnets work better in gravity fed printers or printers that feed paper straight through the printer. Please refer to the printer’s owner manual for printer specs and capabilities. The inkjet printable magnet 8.5″ x 11″ sheets can also be used in laser printers, but not copiers. The magnet will damage copiers. Discount Magnet LLC is not responsible for damages caused by magnetic media materials.

SHIPPING INFORMATION

Discount Magnet ships orders using UPS and the United States Postal Service (USPS) delivery services. Orders will generally ship in 1 – 3 business days for standard and expedited deliveries. Large orders may take up to 10 business days to ship. We do not ship any orders same day. Please contact us at (740)525-2459 to discuss other shipping arrangements. If orders are returned to us as undeliverable, we will process a refund for the order minus outbound and return shipping fees. Refunds for orders returned to us will be processed within 14 business days.

We accept Visa, MasterCard, American Express and Discover. Payment must be made before orders will be shipped.

Unfortunately we are not able to verify if the number belongs to your company and we are not able to bill to shipping numbers.

If packages are returned as undeliverable, we will process a refund for the order amount minus outbound and return shipping fees.

No, we do not accept purchase orders at this time. We accept credit cards at checkout or prepayment with a check.

We ship orders to Canada with UPS standard or expedited international shipping. The shipping fee displayed during checkout is for shipping only. The shipping fee does not include import duties, taxes, fees, etc. UPS will contact you directly to make payment arrangements. Please contact us before you place an order if you have any questions.

RETURN INFORMATION

Discount Magnet makes every effort to ensure you are happy with your order. If you would like to return the order, you must email us about the process before you return the products. We accept returns on products that have not been cut, used, decorated or damaged within 14 days of delivery. Return shipments must be delivered in similar packaging and additional packing materials may be required. Shipping fees for return shipping must be paid by the customer. Once we receive the return, we will examine the package and process a refund for the purchase price of the products only (original shipping charges will not be refunded). A 20% restocking fee will be applied to all returns. Packages must be returned within 30 days of delivery and refunds will be processed in 4 – 7 business days.

Undeliverable orders will be refunded for the purchase price only and shipping charges will not be refunded.

If an order is refused on delivery, the return shipping charges and original shipping charges will be deducted from refund amount.

Special order and cut to order sizes are not returnable/refundable. Orders over $1000 are considered special orders and are not returnable.

Occasionally packages are damaged during transit with both UPS and USPS. If your package is damaged in transit, you must notify us within 7 days to discuss the delivery. The parcel companies now require the packaging to be examined when items are damaged. You must keep all boxes and packing materials until you speak to us about the damaged products. We will not issue refunds or replacements for damaged products if you do not have the original shipping box and packing materials.

Discount Magnet prepares packages immediately after an order is placed and schedules the shipment with the shipping company. If an order must be cancelled, email us immediately to determine if the order has shipped and discuss cancellation options. Cancelled orders are subject to a 20% restocking fee plus any shipping fees incurred.

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